Our Privacy Promise
We never sell your data. We never share your data with advertisers. You have full control over your information.
1. Information We Collect
We collect only what's necessary to provide our services:
| Data Type | Purpose |
|---|---|
| Account Info (email, username) | Account creation and authentication |
| Profile Data (name, bio, photos) | Your public profile on platforms you choose |
| Content You Create | Posts, messages, media you upload |
| Usage Data | Improve services and fix bugs |
| Payment Info | Process subscriptions (handled by secure payment processor) |
2. How We Use Your Data
Your data is used exclusively to:
- Provide and improve our services
- Enable features you've requested
- Send service-related communications
- Ensure platform safety and security
- Comply with legal requirements
3. Data Security
We protect your data with industry-leading security:
- End-to-end encryption for private messages
- AES-256 encryption for data at rest
- TLS 1.3 for data in transit
- Regular security audits and penetration testing
- Two-factor authentication available
- Secure data centers with SOC 2 compliance
4. Your Rights
You have full control over your data:
- Access: Download all your data at any time
- Correction: Update or correct any information
- Deletion: Request complete deletion of your account and data
- Portability: Export your data in standard formats
- Restriction: Limit how we process your data
- Objection: Opt out of specific data uses
To exercise any of these rights, visit Settings > Privacy or contact [email protected]
5. Data Retention
We keep your data only as long as needed:
- Active accounts: Data retained while you use our services
- Deleted accounts: Data permanently removed within 30 days
- Legal requirements: Some data may be retained longer if legally required
- Backups: Automatically purged within 90 days
6. Legacy Preservation (Optional)
If you opt in to Legacy Preservation:
- Your data may be preserved for legacy purposes after account closure
- This is entirely optional and requires explicit consent
- You can revoke consent at any time
- Legacy data is handled with the same security standards
7. Third-Party Services
We work with trusted partners for specific services:
- Payment processing (Stripe) - handles payment data securely
- Cloud infrastructure (encrypted, access-controlled)
- Email delivery for notifications
All partners are contractually bound to protect your data and comply with privacy regulations.
8. Cookies & Tracking
We use minimal, essential cookies:
- Necessary cookies: Essential for the website to function (authentication, security)
- Functional cookies: Remember your preferences and settings
- Analytics cookies: Help us understand how you use our site (optional)
- Marketing cookies: Used for relevant content (optional, currently disabled)
You can manage your cookie preferences at any time:
9. Children's Privacy
SocialEternity is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has created an account, please contact us immediately.
10. International Data Transfers
If you're outside the United States:
- Your data may be transferred to and processed in the US
- We use Standard Contractual Clauses for EU data transfers
- All transfers comply with GDPR and applicable local laws
11. Changes to This Policy
We may update this policy occasionally:
- 30 days notice before material changes
- Email notification for significant updates
- Previous versions available upon request
12. Contact Us
Questions about your privacy? We're here to help:
- Email: [email protected]
- Data Protection Officer: [email protected]
- Help Center: Help & Support
- Response time: Within 48 hours